Privacy policy
Who we are
Digital-signage.uk is operated by Whitham Print Services Limited ("WPS", "we"), registered in England and Wales, company no. 12714334. Registered office: 50 Ash Drive, West End, Southampton, Hampshire, SO30 3FA. ICO registration: ZB332993. We are the controller of personal data submitted through this site. For any privacy question, email rob@whithamprintservices.co.uk.
What we collect
When you submit a quotation or advice enquiry we collect the details you provide (name, business name, email, phone, location and project information), the page you submitted from, and campaign information such as the website that referred you. To protect the forms from abuse we keep a one-way scrambled (hashed) version of your IP address; we do not store the IP address itself.
Why we use it and our lawful basis
- Responding to your enquiry — replying, giving advice and preparing a quotation, including the acknowledgement email we send you and the notification sent to our team. Lawful basis: our legitimate interests in responding to business enquiries.
- Protecting the forms — the scrambled IP address is used to limit repeated or spam submissions. Lawful basis: our legitimate interests in keeping the site secure.
- Marketing emails (optional) — we only send occasional updates if you tick the separate marketing box. Lawful basis: your consent. You can withdraw consent at any time by replying to any email or contacting us; this does not affect your enquiry.
How long we keep it
Scrambled IP records are deleted automatically after 30 days. Enquiries are kept for two years after our last contact with you, and then deleted. If your enquiry leads to an order, we keep the related business records for as long as the law requires. You can ask us to delete your enquiry sooner.
Who processes it for us
- Website and database hosting — the site is built and hosted with Lovable, and enquiries are stored in a database run by Supabase on Amazon Web Services servers in Ireland (EU), with access restricted to our administrators.
- Email delivery — Resend sends our enquiry emails from servers in Ireland (EU) and processes your name, email address and enquiry details only to deliver those messages.
Data stored in the EU is covered by the UK's adequacy regulations for the European Economic Area. These providers are US-headquartered and may access data from outside the UK or EU, for example for support; where that happens we rely on their standard data processing terms.
Analytics and cookies
Google Analytics is not currently active on this site. If we enable it in future, it will only load after you accept analytics cookies in the cookie banner; if you choose "Essential only", no analytics is loaded. See our cookie information page to change your choice at any time.
Your rights
You have the right to access your data, correct it, have it deleted, restrict how we use it, and object to processing based on our legitimate interests. Where we rely on consent, you can withdraw it at any time. To use any of these rights, email rob@whithamprintservices.co.uk. If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office at ico.org.uk/make-a-complaint or on 0303 123 1113.